Trash & Recycling
Our provider is Waste Management
- Pine Creek's pick-up date is Monday (unless it is a holiday - and then it is Tuesday). See schedule below or the www.pcva.org event calendar.
- Please have your containers ready and at the curb by 6:00am.
- Garbage service window is from 7am to 7pm - please ensure your bins are left out until pickup is complete.
- Please remember to position your cart four feet from any other objects, including fences, mailboxes, parked vehicles and other carts, so that Waste Management can service it safely. Be aware of overhead tree branches that may interfere with the truck's lifting arm.
- Recycling pickup is every other week and is single-stream recycling (no sorting, all recyclables in one container)
- Visit their website at www.wm.com "my account" for an overview
- Waste Management Observes the following holidays. New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day. If these days fall on a Monday, PCVA's regular service day, pick-up will be moved to Tuesday. Watch the pcva.org event calendar for reminders.
- Check on service alerts at https://www.wm.com/weather-alert/index.jsp
- Service/Weather Delay
- If your individual cart/address is missed on your regular collection day, please call Waste Managment (303) 797-1600 to report the missed pickup. They typically return within 24-48 hours so be sure to put your cart out the following business days from 7am to 7pm for service.
- In the event Waste Management is unable to service the community on the regular service day, such as with a weather delay, it is their goal to recover as soon as possible, weather & safety permitting. Often they are able to return within a few days. Please be sure to continue to put carts out the following days from 7am to 7pm until their return.
- Automated Delay Alerts. If you would like to add your contact information (landline phone number and/or email address) so you will receive a notification of the delay via their automated system, may add your contact information by calling Customer Service at (303) 797-1600. Having contact information on file will ensure that delay information is communicated in a timely manner.
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